Queen B Reviews
Queen B Luxury Nail and Beauty Lounge launched in Croydon in April 2016 and in such a short time we have won a number of awards and multiple reviews for our dedication to providing a great experience for our guests and lots of press exposure too.
As an independent salon, we offer a different experience from the normal salon environment. Our team are fully qualified, friendly and passionate about giving you the best experience possible. The focus is on delivering natural nail care solutions and results driven face and body treatments for men and women.
Queen B Luxury Nail and Beauty Lounge operate an appointment only system which means you will not be kept hanging around, waiting in a queue longer than anticipated. This does mean we do get booked up in advance (especially late nights and weekends) but the good news is you can book online 24/7 using our online booking facility or our smart phone app and be in total control of your appointments.
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We would love to read your reviews, in fact, we use our reviews as a guide to see what we are doing right and how we can improve, yes, sometimes we do fall short, we are human. (Fortunately it does not happen often)!
We look forward to reading your reviews!
Check Out Our Reviews Below
My lockdown trotters and paws have been transformed into soft hands and feet and my nails look gorgeous!
The new hot stones pedicure was fabulous and my feet are very, very happy!
Can’t wait for my hot stone full body massage
Very Covid safe
Amazing spa pedi by Sharon and wonderful to be back in the salon having a treat! Can’t wait to come back again!
Felt very well cared for and it felt very Covid safe.
Welcoming and brilliant
From the minute I walked in Louise was so welcoming and brilliant, put me at ease straight away and was super fast and professional from start to finish.
Great to chat to too. Thank you!!
Always excellent service
Always excellent service here! I particularly loved the work they’ve put into the new Signature manicure and pedicures to get our nails back in great condition post lockdown. I’ve left today very relaxed and with great nails. Very confident in the way they’re managing the Covid precautions too!
High quality treatments
I would recommend Queen B all the time. It’s a West End business with high quality treatments. When you step through the door, it’s first class all the way. The staff are brilliant too.
My new favourite place
My new favourite place. Excellent service and the team go over and above to make sure you are comfortable. A place where you can totally relax and let them do what they are good at and I always leave feeling like a queen!
Cant wait to return
I had a spa pedicure with gel with Sharon and loved every little bit of it! Felt great to be pampered after a long time!
Sharon was friendly and professional and did an excellent job! I was very pleased with the end result! Can’t wait to return!
So good to be back
It was so good to be back at Queen B! Louise had me in a blissful state of relaxation during my lash lift – they look absolutely stunning btw! Shreen did an amazing job as always with my gel manicure and my post lockdown nails are beautiful once more. It was just so nice seeing and chatting to everyone again – can’t wait for my next appointment!
Definitely booking again
After having 2 manicure and pedicures cancelled because of lockdown I was looking forward to my treatment at Queen B. I was not disappointed. The addition of the hot stone massage to the signature manicure and pedicure is decadent. It leaves you feeling pampered and relaxed all over. Definitely booking again.
100% Plus Chilled Out!
I have just had my second Queen B pamper experience and boy oh boy was it GREAT, when I arrived this morning I was so knotted up with stress it was unbelievable!
I told Louise and she said “I will soon make you feel better” and true to her word she certainly did! Again I feel like a new woman, and 100% plus chilled out!
It feels like I have died and gone to heaven, Louise is so Professional and dedicated I would recommend everybody should choose her. Also love the fact that it is so spotlessly clean throughout. 10 out of 10 for such a nice, relaxing pampering experience. Thanks a million.
A Sumptuous Treat on an Autumn Day
I’ve just had my second Murad facial at Queen B and the results were evident straight away. The facial left my skin vibrant and bright and I can see the benefits of having regular treatments. The salon is immaculate and calm and the level of cleanliness is second to none.
Cant wait to come back!
The salon was exactly as expected and absolutely spotless. I was really impressed with the covid procedures and felt assured of my safety.
Charlotte was super lovely, professional and informative – even helping me out with a banana bread recipe 🙂
Your front of house was also really friendly and welcoming. Cant wait to come back!
The therapist explained to me before my treatment what the procedure would be and that this would be the best experience I had ever had. I did think that this was a bold statement to make. As a lady who has visited many salons and countless Luxury Health Spas I did hope she had not oversold it and I would leave disappointed.
OMG in hindsight she completely undersold it, utter heaven, I cannot wait to tell my friends about this hidden treasure.
I would 100% recommend Queen B and the Signature Pamper Experience to everyone and counting the days until I can do it all again next month.
Experience was super professional
After being warmly welcomed into the salon, Shreen did a fantastic job on my nails (I promise next time I’ll ‘relax my hands’) The whole experience was super professional and efficient, and the salon felt very calm, welcoming and clean. Can’t wait to visit again in a few weeks!
My first visit post lockdown
My first visit post lockdown and as always a first class experience was had. Excellent treatment in a friendly and professional environment.
So professional polite and took pride in what she was doing, also explained that you also do beauty treatments something I’ll definitely be back for!
Very pleased with my visit
Shereen performed her role professionally, seems very experienced very pleased with my visit. I look forward to returning in a few weeks.
COVID Friendly and safe back wax
I had a very professional, quick and COVID Friendly and safe back wax. Very professional and good at her job. Hygiene was thorough, area and salon was clean. Waiting at door, washed hands on entry, social distancing Maintained – will be back next month for testament. Highly recommended staff and facility.
Such a wonderful experience
Such a wonderful experience getting a signature pedicure today! It was amazing and they did such a great job.
Very friendly and accommodating. I’ll definitely be returning!
Massage was great!
The therapist was amazing, really lovely and made sure I was listened to and comfortable.
The massage was great! I left and floated home (lol) as I was soooo relaxed. Will come back soon for sure!
Was dreading my first wax after 3 months of lockdown. It was great!
Very thorough and huge attention to detail. Will be booking my next appointment soon!
Thank you Queen B
Best beauty salon experience ever!
I love Queen B! I’ve been a customer for over 4 years and feel so pampered after going. The staff are so caring and so considerate and so accommodating. Best beauty salon experience ever! X
5 Star Salon
I have been going to Queen B for over 2 years and the level of service has been of a consistent high quality. I have specific ideas of what I want in colours and style and the team has always come up trumps. I am often complimented on my nails. Also the pedicures and facials are an absolute bliss. Definitely recommend!
I have been going to the lovely Queen B salon for a few years now and I am so grateful to have found a local salon where I feel welcomed, am offered a delicious coffee and a space where I can actually relax! There are not many places like this about! My nails always look great and all the staff are lovely, and give you a fabulous result . Highly recommend! ❤️
Always a wonderful experience
A huge thank you to all the staff at Queen B – they’re always friendly, welcoming and talented. The salon is always spotless and very clean, and you’re treated like a VIP, regardless of what treatment you’re having. Keep doing what you’re doing team – great work!
Top beauty salon nestled in the heart of South Croydon.. I cannot recommend Queen B enough for their amazing pedicures amongst other treatments I have had done. From the warm welcome of all staff, Peter’s energy and care, right the way to the immense hygiene throughout all treatments and tools is second to none. The wax and lash lift treatments were super too and you are well looked after.
Ten stars ☆
Missing my treatments
I’m missing my manicures, pedicures, & facials. I can’t wait to be able to visit the salon once more.
Peter and the girls always make you feel welcome, and nothing is too much trouble for them, you leave feeling
that you have received a great treatment, and you certainly feel you have had great Me time.
Looking forward to catching up with you all very soon, until then stay safe.
The BEST nail and beauty lounge
Couldn’t recommend Queen B enough!!
I’ve been going to Queen B for nearly 2 years, I book in every two weeks for my gel hands religiously. The level of treatment and care is always amazing, it’s never short of perfect in my whole experience.
All the staff are so friendly, they’re great at giving you perfect gels and all the products they use are premium quality.
I’ve also had a lash lift and tint, waxing, Murad facials and pedicures. Again, all services have been amazing!
5* beauty and nail salon!
I had a Hollywood wax with Louise and I’m very happy with the result.
She was friendly, professional and thorough and put me at ease.
I’ll definitely see Louise for my next wax!
This is my 2nd Murad facial and it was just as amazing as the first, my skin is glowing! 😍
After my treatment the therapist took the time to go through the Murad products that are suited for my skin type
and how and when to use them, she made sure I didn’t leave without getting the routine right!
It’s a pleasure going to this salon, it’s clean and the staff are very friendly.
Charlotte is really lovely and she’s really good at what she does and knowledgeable.
I would highly recommend this salon!!
Queen B is impressive.
Staff are amazing, Shreen was so attentive and professional, making sure my nails were spot on.
I am super impressed and will definitely be coming back to this salon.
Everything about Queen B is impressive.
The best wax I have had
Really lovely place, and honestly the best wax I think I have had!
Would definitely recommend Queen B
Another fabulous manicure
Another fabulous manicure by the amazing Shreen.
Now my nails last an amazing 3 weeks.
Can’t wait to see what she comes up with for my big birthday nails!
Thank you Shreen
I had such a lovely evening and so happy with my beautiful, beautiful nails and now have toes to match too.
Shreen was so knowledgeable, let me know everything that was happening at each step, was so gentle and they simply look amazing.
I’m so happy and feel like I’m well on my way on my new nail journey. Thank you!
Always feel like a princess
I religiously visit Queen B and choose various staff each time, every single one amazing!
They are all so polite and really give you the most relaxing pampering, be it a simple gel soak off or full body scrub and massage
(highly recommend the QB signature pamper).
You can tell they all really enjoy what they do and show so much care and attention to every detail and to you!
My fav place to get my nails done
Excellent as always! My fav place to get my nails done and Louise keeps me coming back!
Great chat, and most importantly you can tell she really wants to do a good job!
I had a wonderful Murad facial this evening.
The therapist was so kind, professional and knowledgeable.
They really go the extra mile to ensure you feel pampered and achieve the best results possible.
My best wax yet
Probably my best wax yet. The therapist did an amazing and thorough job.
She made sure I was happy and satisfied throughout and I’m very very pleased with the result.
Thank you so much! 🙂
Relaxing full body massage
Thank you Louise for my lovely relaxing full body massage!
It was absolute bliss!
This is just what I needed after a few days of running here, there and everywhere!
Now it’s time to eat, drink and be Merry!
Pleased to be a customer of Queen B
Since I have been coming to Queen B over the last few months, Sharon has been a diamond, looking after me and doing such a great job.
She is very talkative and friendly which adds to the enjoyment of being in the salon.
The decor within the salon makes me feel extremely comfortable unlike other nail bars.
I am so pleased that I am able to be a customer of Queen B!!
Excellent Murad Facial
I had an excellent Murad facial today and my gel nails were done to perfection. I’m extremely happy with my treatments.
Looking forward to the next one.
Lovely friendly people
Lovely salon with lovely friendly people. I’m delighted with my nails and my lash/brow package.
I will definitely be back soon!
Lovely Murad Facial
I had a lovely Murad facial today. It was very relaxing and left my skin glowing and soft.
I had a treatment today it was great, the therapist did a fantastic job. Thanks Queen B
Excelled My Expectations
Such a fantastic treatment – it excelled my expectations.
The therapist made me feel so relaxed. All the elements of the treatment had been clearly thought out and it worked so well.
The small touches like a heated bed, warm pillow and eye mask ensured ultimate comfort and relaxation. Thank you! I will be back.
What A Fantastic Experience
What a fantastic experience from start to finish, never been to Queen b before.
Was following on insta and decided to book a group of 4 for they’re signature pedicures.
Peter managed to book us all in on a Friday at the same time… the staff were absolutely fantastic and very polite.
Peter, well he greeted us with Prosecco…. such a warm welcome thank you.
My feet felt so soft, even with my shoes on I felt as if I was walking on cotton wool.
I will definitely be returning not only for regular pedicures but also hoping to try the Murad facial
My 3rd visit at Queen B and Kianna never fails at doing my gel nails.
She chose the perfect colour I was looking for for my holiday. So easy to book online.
100% would recommend getting your gels done here.
Fabulous 1-hour detox massage
Recharged and ready for work after a fabulous 1-hour detox massage at Queen B,
which was very much needed after dancing at a festival for 4 days!
Best Waxing London
Amazing service! My first time with this beauty salon and its by far my favourite. Unbelievable, would definitely recommend!!
Best waxing I have ever had in 20 years.
First visit to this salon, wax was lovely and light and relatively pain free and everything soft and smooth afterwards.
Can’t recommend waxing at Queen B enough!
Relaxed pampered customer
1st visit to Queen B , booking process by phone pleasantly friendly and professional. Well done as I have not had pedicure for a year, super soft feet and nails great too.
Peter thank you you are so attentive to your clients , drinks advice nothing to much trouble.
Thank you I am now a converted customer to Queen B . Relaxed pampered customer
Prices on par with other Nail Beauty Salons but your client care attention is far above any other salon in this area thank you
Amazing Friendly Atmosphere
Amazing and friendly atmosphere from the moment you walk in. I have had Kianna the last few times and she is just brilliant. Friendly and a real perfectionist…
I always come away totally happy with what a great job she’s done
So Friendly And Professional
Queen B staff are so friendly and professional I have just had my first waxing session,
I will recommend to my friends and family.
The therapist was truly skilled in her profession and she really makes you feel special and pampered.
I have moved to Coulsdon from North London and was very worried that I would not find the same service, but I have now.
Queen B is the best salon in Croydon
Queen B is the best salon in Croydon. Recently renovated for their beautiful new beauty rooms.
I have to say this wax is the best wax I’ve ever come across, quick, completely pain free.
I was so shocked at how much it didn’t hurt! I was so scared to get waxed due to previous experiences.
I’ve gone from shaving to waxing but I am never shaving again, thank you Queen B for the ultimate relaxation and I always come out feeling great
Very relaxing. Very professional Nails: always top standard! Their Pedicures are the ultimate relax too..
100% always given, thank you for your service and excellent staff! I love QUEEN B
Great service from Kianna again today for my gel polish and I’m loving the new colours Kianna is fab and I’m booked in with her all the way till the end of the year!
This wax was pain free
The therapist was an amazing waxer. This wax was pain free.
Her technique is fabulous and the brand of wax used is a high quality product.
The environment is relaxing, chilled and meticulously clean.
Pain free wax
They are excellent at doing nails and also funny to talk with. The wax that was used on my eyebrows was the most pain free wax I have ever experienced!
My technician was lovely
I had a lovely Mother’s Day visit and signature pedi with Buck’s Fizz 🙂
My technician was absolutely lovely: my nails were in a real mess but she’s made them look lovely.
Very pleased. Will also start using the beauty salon for waxing – I didn’t know about it until today.
Amazing Murad Facial
Absolutely amazing murad facial!!! My skin feels beautiful
Great Gelish Manicure
Just discovered this place. Really friendly and did a fantastic job soaking off my shellac nails and doing the new Gelish set. Really like this place and will be back.
A much more pleasant experience at Queen B than my usual trip to a nail salon
A much more pleasant experience at Queen B than my usual trip to a nail salon.
Hygiene is top priority for me and it’s clear to see that it is for the staff here too. No overcrowding or being kept waiting, and no drills or acrylic here.
Just great service, attention to detail, friendly and professional staff and a great pedicure and manicure to top it all off.
One very happy customer that has already rebooked
Best Nail Salon In London
I won’t go anywhere else to get my nails done since discovering Queen B.
They don’t use electric files which damage your nails, instead they really care about looking after your natural nails which a lot of nail shops don’t do!
Everyone is friendly and it’s such a relaxing and fun atmosphere.
Excellent detoxifying massage
Excellent detoxifying massage- I feel so good. The bikini wax was a pleasant experience and professionally done to my satisfaction.
Lots of care and attention went in to find the perfect nail polish and then I was treated like a queen for my manicure and pedicure. Thanks Queen B
I’m a very chilled, relaxed, even happier Queen B customer
The Queen B team have been working magic on my hands and feet for several years but
now following a beautiful refurbishment they have moved into face and body treatments.
Just had my first massage and immediately booked my 2nd.
I’m a very chilled, relaxed, even happier Queen B customer.
Thank you Peter and team, salon looks beautiful and my shoulders haven’t been so far away from my ears in ages!
I have been coming since it opened
I have been coming to Queen B since the day it opened.
This is the first time I have been back since the new beauty area has been opened and it looks amazing.
Peter and the girls are always friendly and make you feel so welcome.
Gel nails and a lovely spa pedicure which made me feel fab as I have been recovering from an operation.
I have booked my next 3 appointments already as I don’t want to miss out including waxing in the beauty area.
Thanks Queen B team xx
Without a doubt the best salon on the planet!!!
Without a doubt the best salon on the planet!!! Very professional and positive.
Talent with passion. Very thorough and attentive and her attention to detail was spot on.
I would not trust anywhere else and the vibe is brilliant.
I am really happy with the end result – my nails look gorgeous.
Beautiful salon, excellent service!
The best nail salon I’ve been to in South Croydon!
I was offered to take my coat off when I arrived by a gentleman at the reception, and got a tea and cookie while I was waiting.
The pedicure service was great, it felt like they really took care about my feet. The salon was clean and beautiful, and it is very convenient to make appointment online 24/7!
I will be back! 🙂
Susan McCabe reviews Queen B
I had an amazing experience
My daughter was with me and they treated her like a princess.
The manager went out of his way to provide her with snacks and treats to keep her entertained.
I had the signature pedicure.
I found the ambiance in the salon to be relaxing, chilled and welcoming.
The team are highly profession
I will certainly be returning and I would highly recommend this nail salon to anyone.
Jade Foster Reviews Queen B Luxury Nail Lounge
I always feel welcomed and fully relax when attending the shop. Everyone is always polite. It is also such a compliment to see my nails featured on your various social media platforms.
Clean, hygienic and professional with a bit of banter.
Fabulous place. First visit but already booked next 2 appointments. Clean, hygienic and professional with a bit of banter.
Fantastic pedicure. Superb standard of luxury and attention to detail.
Fantastic pedicure. Superb standard of luxury and attention to detail. Already booked my next appointment 🙂 thanks so much x
I’ve already booked up a load of future appointments!
A lovely way to start the morning! Really pleased with my nails – excellent selection of colours to choose, did a great job on the shape and cuticle touch up as it had been a while since I was last in a salon. I’ve already booked up a load of future appointments!
This was my first visit to Queen B Salon and I was really impressed.
This was my first visit to Queen B Salon and I was really impressed. The salon itself was very clean and the decor beautiful and the staff were very professional and friendly. I found the treatment really good and would definitely recommend it to my friends. Oh! The coffee was delicious too!
Fabulous and personable as always
Fabulous and personable as always 😁High quality service and products. Very welcoming nail bar highly recommended can’t wait to return!
I will be back
The therapists are very friendly, made me feel welcome and did an excellent job on my nails. I will be back 🙂
Can’t wait to go back! Thank you 🙂
It was my first time today at Queen B but it won’t be the last! The team is very nice and welcoming.
The best pedicure I have ever had
The nail bar is lovely the Queen B Signature Pedicure is absolutely
A real treat! Thanks Queen B!
A great job and it’s really nice to chat to while your nails are being done! The salon is such a nice place to spend time as well! A real treat! Thanks Queen B!
Loved my first experience and I will be back!
Really happy with my gelish manicure and spa pedicure! They did a fantastic job and was super friendly. Loved my first experience and I will be back!
Love, love, love!!!
Love, love, love!!! Thank you to everyone at Queen B for giving 120% as usual!!
Second visit they now have me till the end of time love all the ladies
Second visit they now have me till the end of time love all the ladies
Francesca Parker Reviews Queen B Croydon
Amazing nail salon. I felt so comfortable and welcome. See you in a few weeks
Highly recommended for those who have high expectations
Extremely satisfied and was well taken care of by the staff at Queen B.
Highly recommended for those who have high expectations and won’t settle for anything less.
Will visit again.
Will be making this my regular pedi salon
2nd visit, very impressed will be making this my regular pedi salon
Fab service as usual
Fab service as usual and lovely to chat too! Love my honeymoon nails 😁
Brian Minter Reviews Queen B Croydon
I am feeling like a regular now after only 3 treatments. I need to use my fingers pointing out details to customers and gradually they are starting to take shape. It is a fact that people are generally living longer and anything we can do to keep looking good must make a difference. Would I recommend a treatment here – bet your arse! Brian
Always a great service
Thanks a lot, always a great service.
Cannot wait to introduce my best friend to you on the 2nd for her birthday.
Guaranteed she will be blown away!
Love my nails every time
Love my nails every time and always impressed by the creativity and skill of the girls!! 💖 Queen B!! X
Brilliant, friendly and personal service
Brilliant, friendly and personal service with some great tips about how to take better care of my feet. Thank you very much.
My time spent in this nail salon was very relaxed
My time spent in this nail salon was very relaxed. Such lovely people that work there too, very helpful ! This was my first time having gel nails and they have lasted so well over my holiday !
Felt completely pampered
Felt completely pampered and relaxed. Attention to detail and not rushed. Thank you
I had an amazing pedicure, my feet felt renewed which is just what I needed
Lovely nail lounge with friendly, welcoming staff. I had an amazing pedicure, my feet felt renewed which is just what I needed. It’s great you can buy gift cards too so you can share the love with your friends and family 💅❤️
Una Adarkwa Reviews Queen B
It’s an outstanding service with a luxury touch situated on the Brighton Road. During my visits I’m always greeted with a warm hello and left with impressive hands/feet. Best place in South London!
Great place with lovely staff and great quality treatments!
We are very lucky to have Queen B in Croydon!
Thank you so much for a fantastic, relaxing and enjoyable experience at Queen B.
Peter was brilliant and very patient with arranging our group booking, and the beauticians were really friendly and gave us all fantastic manicures and pedicures.
It’s a lovely salon with lovely staff and we all feel thoroughly relaxed.
We are very lucky to have Queen B in Croydon!
I would recommend to everyone
Visited Queen B on Saturday, myself and the Hubby had our treatment,
it was definitely one to remember, atmosphere, the staff and treatment was exceptional.
I would recommend to everyone……even had glass of champagne, cant wait for my next session
Beautiful Nail Salon!
Beautiful Nail Salon! Got my toes done here & im normally very embarrassed of my toes but they made me feel really comfortable and ensured me not to feel embarrassed. Lovely, friendly and helpful staff and a beautiful looking salon! Would defo recommend! 5 stars! X
Thank You For Your Reviews!