Shipping and Deliveries

SHIPPING

We will do our best to send out orders the same day (Tuesday-Fridays) however should your item not arrive within 4 days, please do contact us so we can advise further.
Free shipping on orders over £100 (after discounts, before taxes).
WE DO NOT SEND ITEMS OUTSIDE OF THE UK

In- Store Collection

If you have selected in store collection, a member of the team will email you to advise when your order is ready to be collected. (Usually 48 hours after purchase)
If you have selected in store collection in error please do let us know and we will send you a Paypal request for the shipping costs.
We will not be able to post your items without this.

Returns and Refunds

Sadly, due to the nature of the items we sell, we will not be able to return/refund any items that have been opened/used.

If you would like to return any items, please contact us in the first instance including date of purchase, name of purchaser and reason for the return.
Postage to be covered by the purchaser. Returns must be received within 14 days of purchase.

We cannot exchange/return/refund gift cards.